Legal & Privacy Center

Last updated July 2026

PlayEligible holds academic information about students, much of it about minors. These documents state what we do with it. They are written to be read, not to be survived.

Privacy PolicyWhat we collect, who can see it, and the rights you hold over it.Parents' Bill of RightsOur commitments on student data, in the form districts and state law expect.SubprocessorsEvery third party that processes our data, what each receives, and why.Data Retention ScheduleHow long each kind of record is kept, and what deletion actually does.Security & ArchitectureHow records are isolated, who else touches them, incident response, and exactly where our compliance posture stands.Accessibility StatementOur WCAG 2.2 AA target, what's implemented, and the gaps we haven't closed yet.Terms of ServiceThe agreement covering use of PlayEligible.

Exercising your rights

Export, correction, and deletion all run from inside the product — Settings → Privacy & data — rather than by emailing a request and waiting. Marketing email is controlled from email preferences.

For schools and districts

We act as a school official with a legitimate educational interest under FERPA, use student data only to provide the service, and follow district instruction on retention and deletion. We will review and sign a district's data protection agreement; the Parents' Bill of Rights is written to be appended to it. Contact hello@playeligible.com.

Questions or complaints

Privacy questions go to hello@playeligible.com. If a district placed the data with us, you may also raise the matter with that district.