Privacy Policy

What we collect

Account details (name, email, role), the academic and athletic information you enter (courses, grades, GPA, sport, graduation year, school), your activity in the product (practice test results and answers, Sport IQ results, evaluations, assignments), and payment records from our processor. We do not collect payment card numbers — Stripe handles those directly.

Who can see an athlete's information

Access is enforced in the database itself, not just the interface:

• The athlete always sees their own data.
• A linked parent or guardian sees their child's data.
• Coaches and school staff see athletes on their own roster.
• Recruiters see an athlete only after that athlete accepts them or shares a code — and even then they see the athletic profile, eligibility status, and Sport IQ results. Raw grades and marking-period records are never visible to recruiters.
• Administrators of PlayEligible can access accounts for support and safety.

Students under 13

Middle-school accounts are created by a parent, guardian, or school. Where a school directs us to process student data, we act on the school's instructions and use that data only to provide the service.

AI processing

Eligibility evaluations send the course information you enter to Anthropic's API to draft the report. Every result is then re-checked by our own deterministic rules engine before you see it. That data is not used to train models.

What we never do

We do not sell personal information. We do not share athlete data with recruiters, colleges, or anyone else without the athlete's explicit action.

Retention and deletion

You can request deletion of your account and its data at any time by emailing hello@playeligible.com. Deleting an account removes the associated profile, results, and evaluations.

Contact

hello@playeligible.com